Volkswagen Passenger Cars Malaysia (VPCM) is pleased to introduce a new aftersales service which is the Walnut Blasting Decarbonizer, available at all authorized dealership as part of the Volkswagen Cares initiative. The Walnut Blasting Decarbonizer service is available from as low as RM 515 and is highly recommended as a preventive measure for every 45,000km. The Volkswagen Walnut Blasting Decarbonizer uses walnut shells to gently remove the carbon build-up in the engine for a cleaner and smoother drive. This method is recognized and approved by Volkswagen AG as it is economical, efficient and non-corrosive as there is no usage of harmful chemical in the process.
Every car powered with direct injection engine that runs on gasoline will produce carbon deposits as a by-product of the combustion process and it can lead to sluggish engine performance. When prolonged, the build-up will harden around the intake valve and cause restrictions in the engine resulting in loss of power, overheating and higher fuel consumption. Besides the Electronic Power Control and Engine Warning light, other symptoms are rough idling, poor acceleration, engine misfire and knocking sounds.
Managing Director of Volkswagen Passenger Cars Malaysia, Erik Winter said that this service addition is part of the ongoing effort under the Volkswagen Cares promise. “It goes without saying that our customers are our top priority – and we are continuously looking for ways to improve our services and offerings to our customers under the VW Cares brand promise to provide value-added and quality services. This is one of many to come.“
Besides the new Walnut Blasting Decarbonizer, Volkswagen Aftersales is also having a promotion on the shock absorber where existing owners can enjoy a complimentary check at Volkswagen service centres, while those who are due for an absorber change will receive an additional 20% discount off the retail price. Not only that, their ongoing tyre promotion has been extended till the end of the year, so owners can enjoy low priced high-quality durable tyres from as low as RM 184 and depending on the different tyre packages, the owner will get free installation, alignment and balancing. Last but not least is the battery promotion, those in need of a battery change will receive 20% discount off new batteries starting from RM 365 (depending on model) and this promotion is also extended till the end of the year.
Volkswagen owners can download the Volkswagen Cares mobile app to stay updated on other Volkswagen Cares initiatives.