National motorcycle company, Motosikal dan Enjin Nasional Sdn Bhd (MODENAS) has announced that starting 4th of May 2020, its selected authorized service centres will extend its operation from 2 days to 4 days a week (10.00 am – 3.00 pm) following the conditional movement control order (CMCO) announcement by the Government last week.
The resumption of MODENAS after-sales operations will be subjected to the Covid-19 pandemic standard operation procedures (SOP) as established by MITI which includes shorter operating hours, reduced staffing, and adhering to preventive measures such as social distancing and observing hygienic practices at all time.
The authorized service centres will only serve customers strictly by appointment therefore all MODENAS customers are required to book their appointment online or send a WhatsApp message to the MODENAS Careline at 019-570 8135. Customers will be contacted by the respective branches to confirm an available date and time slots. All customers will be advised to put on a face mask and to have their body temperature checked before entering the premises.
MODENAS has also resumed full operations for its spare parts business to support its network of stockists. Customers can now purchase their spare parts from the respective MODENAS Service Centres or at the nearest authorized stockists.