Hankook Tire Malaysia Sdn. Bhd. recently conducted a training program for its authorized dealers, held at the southern tip of Peninsular Malaysia – Johor Bahru’s KSL Hotel & Resort on April 14th.
The day long intensive course / program entitled Hankook Tire & Wheel Training Course was specifically tailored for Hankook Dealer’s workshop owners, along with their technicians and mechanics who wish to learn more about the intricacies of a car’s tire & wheel system.
Hankook Engineers and Executives stated that the course objective’s concerns the automotive service industry, with the provision of training sessions for owners and technicians or mechanics from automotive service industries. For the one day training course the participants, 20 in total not only received immensely valuable insights, hands-on knowledge, and first-hand guidance from Hankook Tire’s highly accomplished training personnel, they were also presented with a Certification of Attendance by School Of Skills (C.K.L. Education & Training Sdn. Bhd.)
The Hankook Tire Training Program’s full course itinerary consists of introduction as per the Hankook Tire Company profile, Hankook’s product training knowledge and expertise, explanations relating to basic health issues, safety considerations and most importantly genuine concerns regarding the environment and eco issues.
The technical aspect of the training program started with: basic tires & wheels Knowledge; tire Fitting/Mounting, Tire Balancing and Wheel Alignment. Included in the training were brief explanations on Hankook Tire Product Advantages, Hankook Tire Sales Skills and Hankook Tire Product Claim & Warranty.
For the Hankook dealers the results & benefits from the training were priceless. As a result, the participants were able to learn more about Hankook Tire as a company including the details and specifications of a number of Hankook Tire’s products. Additional perks included some handy insights from the Hankook team of professionals regarding safety, plus basic technical knowledge on tires and wheels; not to mention a deeper understanding of Hankook Tire products’ advantages and the product’s claim & warranty procedures.